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What work needs

Functional capacity

What you can and cannot do in real life — especially material work duties.

Ladder step 3: What work requires — Which duties can you no longer perform, and why?

This is

  • Attendance, stamina, cognition, safety, reliability, travel tolerance
  • The evidence insurers often say is 'missing'

This is not

Policy angleOwn-occupation IP claims live or die here. This is the bridge from medical notes to policy test.

ClaimBuddy resources

Cross-links to Clinical Atlas, glossary, traps, and policy terms — hover for a quick summary.

How do you know?

Practical signs that this term applies to your situation — not legal advice.

  • You can list specific duties you cannot perform — with frequency and severity.
  • Symptoms map to tasks: fatigue → full workday; panic → client meetings.
  • Employer or colleague observations match your functional limits.

What triggers it?

Events or thresholds that typically activate this concept in a claim.

  • Insurer requests occupational questionnaire or IME focused on duties.
  • Own-occupation test requires proof you cannot do your actual role.
  • Building the duty-impact matrix in ClaimBuddy links symptoms to material duties.

Check yourself

Highlighted words link to language-map explainers.

  • Can I name five material duties and say which I cannot do — and why?
  • Would a stranger understand my role from duties, not just my job title ?
  • Is my evidence about home tasks (ADL) or about work tasks?

How this links to other terms

Evidence

Duty-impact statement, OT report, detailed doctor questionnaire

Often mixed with

Confusion drill-downs

Side-by-side guides for pairs people mix up with Functional capacity.

"Cannot manage client deadlines, supervision, or site travel" = functional, not just medical.

Sentrix Digital, Melbourne · ABN 29 203 554 753. Not medical, legal, or financial advice. Organisation and drafting only. Verify with treating practitioners, the PDS, and the trustee/insurer. Australian complaints: insurer/trustee IDR, then AFCA. · info@sentrixdigital.com · +61 (03) 9088 1341 · Admin login