Policy traps
Ten recurring policy traps. Click any trap to drill down. Your workspace dashboard surfaces traps relevant to your claim stage.
| Trap | What goes wrong | |
|---|---|---|
| Diagnosis trap | A diagnosis label alone does not prove you cannot perform material duties. | → |
| Job-title trap | Job title may understate workload, pressure, travel, supervision, and error consequences. | → |
| Date trap | DOA, notice, submission, complete claim, waiting period, and rejection dates are rarely the same day. | → |
| Threshold-shift trap | The standard at submission may be broader than the standard applied at rejection. | → |
| Policy-vs-guide trap | HR emails and claim guides may use broader language than binding policy wording. | → |
| Employer-record trap | Payroll, absence records, and employer statements may be decisive but sit with HR — not you. | → |
| Specialist-evidence trap | Missing specialist evidence is unsafe if you were never told what, why, who obtains it, or who pays. | → |
| Gross-benefit trap | Benefit % is not final until earnings definition, caps, offsets, and tax are checked. | → |
| Pre-existing trap | An old diagnosis is not the same as proving a pre-existing exclusion under your policy dates. | → |
| Appeal-story trap | Emotional narrative should become a structured issue matrix with evidence and remedies. | → |
| Mitigated-state trap | Discrimination law often tests function WITHOUT treatment or aids; income-protection policies usually test WITH ongoing treatment. Mixing those tests is how a claim is argued as if the person is 'fine on meds'. | → |