Sentrix Digital · Library · Wiki
Wiki
A live index of what the Library already holds — language, glossary, traps, gaps, workflow, clinical atlas, Compass programmes, news — plus names that are referenced on the site but do not yet have their own article. It rebuilds from those sources; new terms appear here when they are added.
469 defined · 15 need definition · 484 total · showing 2
All A B C D E F G H I J L M N O P Q R S T U V W X Y Z
All kinds Claim workflow (9) Clinical atlas — condition (106) Clinical atlas — medicine (87) Confusion pair (11) Disability / incapacity (33) Dispute hub (2) Evidence gap (6) Glossary (27) Language map (20) Life insurer (85) Module (8) Needs definition (15) News (3) Ombud guidance (4) Ombud precedent (9) Policy scan (12) Policy trap (11) Rejection ground (12) Social Security Compass (36)
P
- Policy-vs-guide trap Policy trap Marketing brochures, employer HR packs, and claim-form checklists are not the policy contract. When wording drifts, insurers may rely on the narrowest binding clause — especially on exclusions, waiting periods, and evidence duties.
- Pre-existing trap Policy trap Insurers separate baseline conditions, look-back periods, treatment before cover, and post-inception deterioration. A historic label on a script does not automatically defeat cover if duties stopped after cover started for a worsening trajectory. South African group wording is often two-limb (look-back AND disablement in the first twelve months). Australian files split the PDS definition, Insurance Contracts Act s 47 awareness, and a separate non-disclosure remedy.