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Insurers need the second. Symptoms are the raw material.

Symptom

What you feel

Functional limitation

What you cannot do at work because of it

Why this matters for your claim — Medical certificates list symptoms; claim decisions turn on whether those symptoms stop you performing the insured occupation's material duties.

What to capture in ClaimBuddy

Tap a label to open the language-map explainer for that date or concept.

  1. Name symptoms — Everyday language first (fatigue, brain fog, panic, pain).
  2. Pick functional area — From your occupation map (cognitive, travel, people, physical).
  3. Link symptom to duty — Cannot perform X because of Y.
  4. Repeat for each pair — Every symptom–duty link that matters to your role.

Claim tip

Use format: "Because of [symptom], I cannot [duty]."

Duty link (cognitive): cannot perform client analysis workshops because brain fog and poor concentration.